de Volksbank – VR as add on to training Motivational Interviewing
Within the Hub Financial Care of de Volksbank our VR-training is added as an extra component to the existing training Motivational Interviewing. Both participants and the trainer experience this as a valuable add on that enables participants to individually repeat the training when and where they like and practice with our interactive roleplays.
Our approach:
- Individual learning with 360° video VR-training modules
- Autonomy for participants when, where and how to learn
- Reflection in small groups to translate learnings to individual working context
- Unlimited access to repeat the training
Feedback from participants:
• “The short modules can easily be done in between other work.”
• “The VR-training certainly helps in my contact with customers.”
• “This training fits in the context of working remotely.”
• “It’s convenient that you can decide individually when you take the training. For example, just before having a tough conversation.”
• ‘Especially taking the training more often helps to get deeper insights’.
“By using VR training, we encourage our employees to practice with different themes in a fun, new and varied way.”
Cato Nijhuis, Service Center Lead Financiële Zorg